Terms & Conditions
Last updated: April 1st 2026
Werners Visuals LLC, operating as Eva and the Planet, is a Florida-registered limited liability company in good standing, with international operations managed from abroad. By booking a trip and submitting your deposit, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, our Privacy Policy (available at evaandtheplanet.com/privacy (#)), and our Liability & Media Release Waiver.
These Terms & Conditions (“Terms”) govern your participation in any travel experience (“Experience”) organized by Werners Visuals LLC. By booking, you confirm your explicit agreement to these Terms and the Liability & Media Release Waiver via a checkbox or digital signature on the WeTravel platform prior to submitting your deposit.
Eligibility
By booking a trip with Werners Visuals LLC, you confirm that you are at least 18 years of age at the time of booking. We do not accept bookings from individuals under 18. If you are booking on behalf of someone else, you confirm that all participants meet this minimum age requirement.
1. RELEASE & ASSUMPTION OF RISK
We build every trip with care. We scout the places. We handpick the people. And we do everything to make sure your experience is memorable, safe, and seamless. Still, by joining one of our group trips, you acknowledge that travel—especially across international and unfamiliar destinations—comes with inherent risks. Travel is unpredictable—and some things are out of our control.
Our trips take place in regions where local standards of hygiene, safety, infrastructure, or medical care may differ from what you're used to. We always aim for comfort and quality—but we can’t guarantee outcomes or eliminate risks. We promise to be transparent about our partners and locations, and to be meaningfully available if something goes off plan. But you agree to take responsibility for your own wellbeing throughout the journey.
By booking and placing a deposit, you understand and accept that your trip may:
Involve inherent risks—all travel does.
Take place in areas where transportation, healthcare access, infrastructure, and cleanliness may not meet Western standards.
Include various activities and exposures (e.g., boat rides, local foods, different climates, wildlife, unfamiliar terrain, group dynamics, altitude changes, and cultural environments) that may be physically or emotionally challenging.
Occur in regions with higher rates of petty crime or street-level safety issues than you're used to.
Safety standards may differ, and local crime rates might be higher than what you’re used to.
By booking and paying a deposit, you knowingly accept and assume all travel-related risks—physical, logistical, emotional. You agree to release and hold harmless Eva and the Planet, Werners Visuals LLC, our local hosts, drivers, partners, and team from any liability or claims arising from your participation—unless caused by gross negligence.
This release applies to the fullest extent permitted by applicable law, acknowledging that local consumer protection laws in your country of residence may impose additional rights or obligations. This release applies to you, your heirs, your legal representatives, and any future claims. This section applies in addition to any other waivers or liability forms we may ask you to sign.
2. HEALTH & MEDICAL
Your health is your responsibility—and we need to know that you're able to fully participate in the experience.
Our trips take place in remote, rural, or developing regions where medical infrastructure, hygiene, and access to emergency care may be limited or delayed. Standards of care may differ significantly from what you’re used to. That’s part of the adventure—but also part of the risk.
By booking a trip and placing a deposit, you confirm that:
You are physically and mentally fit to travel and participate in all activities listed in the itinerary.
You have not been advised by a medical professional to avoid travel, high-impact activities, or changing climates.
You have provided written disclosure of any relevant medical conditions, injuries, allergies, or mental health concerns before booking, so we can assess together whether the trip is suitable. You consent to the collection and storage of such sensitive health information solely for safety purposes, as outlined in our Privacy Policy.
You understand and accept that medical services may be delayed, unavailable, or below the standards you expect at home.
You are solely responsible for all medical costs incurred during the trip—including doctor visits, medications, hospitalization, emergency transport, or evacuation.
You carry valid travel insurance that covers personal injury, medical treatment, hospitalization, and emergency evacuation. Proof of insurance must be submitted at least 45 days prior to departure.
We are not medical professionals. We cannot provide medical treatment or guarantee the quality or outcome of any care you receive. We will support you as best we can—but ultimately, your health and safety are your own responsibility.
Our experiences involve light-to-moderate physical activity, including walking, snorkeling, and navigating stairs or uneven terrain (e.g., near waterfalls). A normal level of fitness is expected. If you have any physical or mental conditions that could impact your participation, you must inform us in writing before booking.
Failure to disclose may result in cancellation of your booking without refund. If you choose to skip an activity for any reason, no refunds or credits will be issued for the missed portion. We reserve the right to request a medical certificate confirming your fitness to travel, or to cancel your booking if your health condition poses a risk to yourself or others.
By joining this trip, you voluntarily accept and assume all foreseeable risks associated with medical care access, medical emergencies, and physical demands of the experience. You also release and hold harmless Eva and the Planet, Werners Visuals LLC, our team, partners, and affiliates from any claims or liability arising from such risks—unless caused by gross negligence.
3. BOOKING & PAYMENT TERMS
A 20% non-refundable deposit is required to reserve your spot. Once it’s in, we start locking in accommodations, transport, and all the details that make your trip possible.
You can pay the remaining balance either in full or through a structured payment plan—but regardless of the method, the full amount must be paid no later than 30 days before your trip begins. If you book within 30 days of the trip’s start date, the total price is due immediately, in full, and is non-refundable.
All payments are processed securely through our third-party platform WeTravel. When you click “Book Now,” you’ll be redirected to their site to complete your booking. Depending on your payment method, you may be asked to provide your name, email, billing address, and payment details. This information is handled directly by WeTravel. Eva and the Planet does not store or process any payment data on its own website. By booking, you agree to WeTravel’s terms and conditions (https://www.wetravel.com/terms (#)) and privacy policy (https://www.wetravel.com/privacy (#)).
We do not accept bookings via phone, email, or in person. All trip reservations must be made through the WeTravel platform. All payments are processed in USD or EUR. You’re responsible for any currency conversion, banking, or third-party transaction fees.
Failure to complete your payment on time may result in cancellation of your booking without refund of any previous payments made.
Your booking is with Eva and the Planet (Werners Visuals LLC). We may collaborate with trusted local providers for accommodations, transportation, and other in-country services—but your payment and agreement are directly with us.
4. REQUIRED DOCUMENTS
To join the trip, you’ll need a few essential documents. Some are required by law, others by us—and it’s your job to make sure you have them all in time.
You must have:
A valid passport that’s valid for at least 6 months beyond your return flight date.
Any required visas, permits, or proof of vaccinations, depending on your nationality and the destination country.
Proof of valid travel medical insurance (see Section 14).
We’re happy to point you in the right direction—but ultimately, you’re responsible for understanding and meeting all entry and health requirements for the destination(s). Any info we share on visas, health protocols, climate, clothing, or packing lists is for guidance only. We’re not liable for errors, missed requirements, or consequences that result from incomplete or incorrect documentation on your part.
Proof of insurance must be submitted no later than 45 days before the trip start date, or within 7 days of booking (whichever comes later). Failure to provide valid documentation on time may result in cancellation of your booking—without refund.
5. MINIMUM PARTICIPANTS
All group trips require a minimum of 5 confirmed participants in order to run. If this minimum is not met, we reserve the right to cancel or reschedule the trip. In the rare case this happens, you’ll be offered a full refund or the option to transfer your booking to a future departure.
All retreats require a minimum of 6 confirmed participants in order to run. If this minimum is not met, we reserve the right to cancel or reschedule the trip. In the rare case this happens, you’ll be offered a full refund or the option to transfer your booking to a future departure.
We’re not responsible for any external costs incurred by you (e.g., flights or lodging outside the program), so we strongly recommend waiting to book your flights until the trip has been officially confirmed.
6. CANCELLATION & CHANGES
We get it—plans can change. But because your spot on this trip kicks off a chain of commitments (accommodations, partners, logistics), we work with a clear cancellation timeline.
Our refund policy is based on your cancellation date:
More than 150 days before the trip: 80% refund (deposit remains non-refundable).
120–150 days before the trip: 50% refund.
90–120 days before the trip: 25% refund.
Less than 90 days before the trip: No refund possible.
Full refund of the trip price if the minimum requirement of participants is not met.
Substitution Policy: If you cannot attend, you may request to transfer your spot to another individual from the waitlist, subject to our approval. The substitute must meet all eligibility requirements, provide required documents, and agree to these Terms and the Liability Waiver. Substitution requests must be submitted in writing to support@evaandtheplanet.com at least 30 days before the trip start date.
To cancel your booking, send an email to: support@evaandtheplanet.com. Cancellation requests via Instagram DMs or WhatsApp don’t count.
No refunds will be issued for missed flights, personal emergencies, travel delays, illness, or early departure from the trip. In some jurisdictions (e.g., the European Union or Australia), local consumer protection laws may grant additional cancellation rights, which you are responsible for reviewing. That’s why we strongly recommend purchasing comprehensive travel insurance that includes trip cancellation and interruption coverage.
Please note:
Refunds (if applicable) will be processed in USD or EUR.
We are not responsible for currency fluctuations, bank fees, or delays in third-party processing.
If you’ve paid in full and need to cancel, any applicable refund is based on the total trip price, not just the balance after deposit.
We reserve the right to cancel your booking if payments are not made on time (see Section 3), or if unforeseen circumstances make your participation unsafe for you or the group.
7. NO GUARANTEES & SERVICE CHANGES
Eva and the Planet does not guarantee that any experience will take place exactly as described. We reserve the right to make changes to accommodations, activities, or the trip itinerary due to unforeseen circumstances, including but not limited to weather, political unrest, third-party availability, or minimum group size not being met.
In rare cases, trips may be canceled. If so, and if the minimum participant requirement was not met, you will receive a full refund of the amount paid. No further compensation will be offered.
8. ITINERARY CHANGES
While we work hard to deliver each experience as planned, unforeseen circumstances may require us to adjust the itinerary. These trips take place in real environments, with real-world variables—and flexibility is part of the adventure.
We reserve the right to modify, replace, or rearrange any part of the trip itinerary at our discretion, at any time before or during the experience, in order to protect the safety, comfort, or enjoyment of the group. This includes (but is not limited to) changes due to weather conditions, natural disasters, transportation delays, political unrest, road closures, partner cancellations, illness, force majeure events, or other unexpected challenges.
We will do our best to communicate changes promptly and to offer reasonable alternatives when possible. However:
No refunds or credits will be issued for modified, delayed, or canceled parts of the itinerary caused by factors beyond our control.
We are not liable for any costs, losses, or inconveniences resulting from itinerary changes, including missed activities, delays, or rebooking expenses.
In some jurisdictions (e.g., the European Union or Australia), local consumer protection laws may require compensation for significant itinerary changes. You are responsible for understanding your rights under applicable law.
By booking a trip with us, you acknowledge that a degree of unpredictability is inherent to travel—and you accept that itinerary changes are sometimes necessary to deliver the safest and most meaningful experience possible.
9. UNUSED SERVICES
We plan each trip down to the detail—for every single traveler. Once your spot is booked, our partners begin preparing for your arrival. That’s why we can’t offer any refunds or discounts for missed experiences, late arrivals, early departures, or unused portions of the trip.
Whether it’s a delayed flight, last-minute schedule change, illness, or something else—if you miss part of the trip, we won’t be able to reschedule or reimburse you.
We strongly recommend purchasing travel insurance that covers delays, cancellations, medical emergencies, and interruptions. It’s optional—but highly advised.
10. LIMITS ON RESPONSIBILITY
You’re in charge of getting yourself to and from the trip. Flights, transport, extra hotel nights, baggage fees, airport snacks—all travel-related costs before and after the official itinerary are on you.
We’re happy to share recommendations or help you plan your journey, but we’re not responsible for any costs you incur outside the trip itself.
If for any reason we need to cancel or reschedule a trip, we’ll notify you immediately and issue any eligible refund according to our policies. But we can’t cover your personal travel expenses, rebooking fees, or other losses tied to changes.
This is why we highly recommend travel insurance that includes trip cancellation and interruption coverage—it helps protect you from unexpected costs.
11. CULTURAL DIFFERENCES, DRUG & ALCOHOL POLICY
Travel means stepping into new worlds—with different norms, laws, and expectations. That’s part of the magic. But it also means respecting the local culture, your fellow travelers, and the communities we visit.
We expect you to act with awareness and respect at all times. That includes how you dress, interact, and carry yourself—especially around topics like alcohol and drugs.
Zero tolerance for drug use. If you use or possess illegal substances during the trip, we reserve the right to remove you from the group immediately—no refunds, no exceptions.
Alcohol is allowed—but stay mindful. We encourage celebration, but not if it compromises your safety or the vibe of the group. Irresponsible behavior that puts you or others at risk can lead to removal from the trip.
You’re also expected to comply with all local laws in every country we visit. We can guide you—but ultimately, you’re responsible for your behavior.
This policy protects you, the group, and the local communities we care about. Travel with openness, but also with integrity.
12. AUTHORITY DURING EXPERIENCES
Our trips are thoughtfully designed—and our team knows the flow, the partners, and the logistics inside out. To make the experience smooth and safe for everyone, we need your trust and cooperation.
By joining a trip, you agree to follow the guidance and decisions of the trip host or any designated team member at all times. That includes changes in schedule, safety instructions, or group dynamics.
If your behavior disrupts the group, causes distress, or puts anyone at risk—we reserve the right to remove you from the trip without refund.
This is about respect. For the group, for the journey, and for the places we visit.
13. FORCE MAJEURE
We do everything we can to plan smooth, meaningful, and unforgettable experiences. But some events are beyond anyone’s control—and when they happen, they impact all of us.
A Force Majeure Event refers to any situation outside of our reasonable control that prevents us—or any of our partners—from delivering the trip as planned. These events can include (but are not limited to): acts of nature (earthquakes, floods, hurricanes), political unrest, terrorism, war, government regulations or restrictions, pandemics, labor strikes, quarantine measures, civil disturbances, or unexpected events like closures, natural disasters, or severe weather conditions.
If a Force Majeure Event occurs, and it affects any part of your trip, we reserve the right to modify, delay, or cancel all or parts of the itinerary—without being held liable for refunds, damages, or any related costs you may incur.
This also applies if our local partners (hotels, transport providers, guides, etc.) are affected by the same. In such cases, we’re not in breach of contract, and no compensation will be owed.
We’ll always try to find the most reasonable and respectful solution—whether that means rescheduling or rerouting—but we ask for your flexibility and understanding in return. These trips are real, on-the-ground experiences—and they require shared responsibility.
Please note: We highly recommend securing travel insurance that includes protection against trip delays, interruptions, or cancellations due to events like these.
14. TRAVEL INSURANCE
We require all travelers to have valid medical travel insurance. This isn’t optional.
Why? Because our trips often take place in remote or rural areas, where medical access may be delayed, limited, or expensive. If you get sick or injured during the trip, you’ll need coverage for:
Emergency treatment.
Hospitalization abroad.
Medical evacuation or repatriation.
Doctor visits and medication.
You must send us proof of active medical travel insurance no later than 45 days before the trip start date—or within one week of booking, whichever is later. Without it, we reserve the right to cancel your spot without refund.
In addition to medical coverage, we strongly recommend you get a broader travel insurance policy that covers:
Trip cancellation or interruption.
Delayed or missed flights.
Stolen or lost luggage.
Personal liability abroad.
In some jurisdictions (e.g., the European Union or Australia), local consumer protection laws may require specific insurance disclosures or coverage. You are responsible for ensuring your policy complies with your local requirements.
This type of coverage protects your financial investment if life throws a curveball. It’s not required, but we’ve seen it save travelers thousands—and headaches—when plans suddenly change.
We’re not responsible for personal losses, travel disruptions, or uninsured medical costs. You are. Make sure your policy fits your trip—and if in doubt, talk to your provider.
15. SUPPLIERS’ CONDITIONS
Eva and the Planet (Werners Visuals LLC) sometimes works with other companies in crafting Experiences. These include, but are not limited to, hotels, local guides, transportation providers, and tour operators. We act as a facilitator, not the direct provider of these services, and local standards in Southeast Asia and Sri Lanka may differ from Western expectations. Although we work hard to ensure a safe journey for our travelers, we cannot control those companies we work with and cannot be responsible for their actions.
Eva and the Planet acts as an agent for transport companies, hotels, and other partners and contractors (“Suppliers”) and is not responsible for any injury, damage, loss, delay, or irregularity that may occur when using the products, services, or accommodations of a Supplier, or due to the negligence, recklessness, omission, oversight, inaction, or other fault of a Supplier, including, but not limited to, any defect in a vehicle or any other form of conveying a traveler, acts of God, detention, delays or expenses arising from quarantine, strike, riots, theft, civil disturbance, government restriction or regulation, accident by aircraft, boat, bicycle, motor vehicle, or any other form of transport, or in any hotel, guest house, hostel, or other form of accommodation.
The quality of the products, services, and accommodations organized by Eva and the Planet are not within the control of Eva and the Planet, and the quality of such products, services, and accommodations may be compromised by local conditions. You therefore release Eva and the Planet from all claims and causes of action arising from any damage, loss of enjoyment, inconvenience, or injuries related to the quality of such products, accommodations, and services.
Airlines, railways, car services, shipping companies, hotels, and other common carriers and suppliers have their own booking conditions or conditions of carriage. You will be bound by these conditions. Some of these conditions may limit or exclude liability on the part of the relevant transport provider or other Supplier, and they are often also subject to various international conventions. Eva and the Planet’s own liability is limited to and shall not exceed that of its Suppliers. You agree that, if you recover for any damages from the Suppliers, you will not seek any recovery for the same damages from Eva and the Planet.
16. OPTIONAL ACTIVITIES
Our itineraries are crafted with intention—but there will also be room for you to explore on your own.
Any activities you choose to do outside of our official trip itinerary are not part of the experience offered by Eva and the Planet. That means we don’t organize, endorse, or assume responsibility for them—even if we give you local recommendations.
If you decide to join an optional activity or service operated by an independent third party (like a boat ride, massage, local workshop, etc.), you do so at your own risk. We can’t guarantee the safety, quality, or outcomes of any services not included in our program.
By joining such activities, you accept full responsibility for any risks or consequences involved. Our general assumption of risk clause (see Section 1) applies here as well.
17. PHOTOGRAPHY & IMAGES RELEASE
We may hire a professional photographer or videographer to document the experience. These visual moments help us share the spirit of our journeys and the beauty of the places we visit. By joining the trip, you acknowledge and agree to the following terms.
The photographer will own the rights to any images, photos, or videos (“Content”) taken during the experience. You may use this Content for personal, non-commercial purposes only. If you share Content publicly (e.g., on social media or personal blogs), you agree to credit the photographer appropriately by name and copyright.
You agree that Eva and the Planet and our agents, suppliers, vendors, and collaborators (including photographers and videographers) have a worldwide, royalty-free, perpetual license to use, reuse, distribute, display, create derivative works of, and reproduce any images, photos, or videos—whether directly or through a photo-sharing service—in any format or medium, including but not limited to print, online platforms, and promotional materials, without compensation or prior approval.
You also acknowledge and agree that images, videos, or recordings created during the trip may include your name, likeness, voice, or statements. You grant Eva and the Planet a perpetual, royalty-free, worldwide, irrevocable license to use such materials for any purpose, including marketing, publicity, and future travel promotion.
By participating, you waive any right to inspect or approve the use of these materials, and release Eva and the Planet and its partners from any claims arising from their use.
18. COMPLAINTS & CLAIMS
We genuinely care about your experience—and we want to know if something didn’t meet expectations. We rely on strong local partnerships and do our best to ensure quality, safety, and care throughout your journey.
If you experience any issues during the trip, you agree to bring them to our attention immediately—by informing your trip host or a member of our team on the ground. This gives us the chance to support you and, when possible, address the situation in real time.
If you wish to file a formal complaint or request compensation after your trip, you agree to do so by email to support@evaandtheplanet.com within 30 days after the trip ends. Any supporting documentation must be included in your message. Complaints received after this window may not be considered.
In some jurisdictions (e.g., the European Union or Australia), local consumer protection laws may grant additional rights to file complaints or seek remedies. You are responsible for understanding your rights under applicable law.
We appreciate your honesty and take all feedback seriously—and we’ll always do our best to respond with fairness and care.
19. INDEMNIFICATION & LIMITATION OF LIABILITY
By booking a trip with Eva and the Planet (Werners Visuals LLC), you agree to indemnify, defend, and hold harmless Eva and the Planet, Werners Visuals LLC, and its team, officers, contractors, affiliates, suppliers, and partners (“Us”) from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:
Your participation in the trip.
Your breach of these Terms.
Your violation of any law or the rights of any third party.
Your negligent or intentional misconduct.
This includes (but is not limited to) damage to property, personal injury, medical costs, legal fees, or liabilities caused to third parties by your actions.
Our total liability for any claim arising from or related to your trip shall not exceed the amount you paid us for that trip. We are not liable for indirect, incidental, special, punitive, or consequential damages of any kind—even if we have been advised of the possibility of such damages—to the fullest extent permitted by applicable law.
20. WEBSITE USE & LIMITATION OF LIABILITY
Eva and the Planet does not guarantee uninterrupted or error-free access to its website or booking links. While we strive to maintain a reliable online presence, technical issues, maintenance, or third-party outages may occur.
We are not liable for any direct or indirect damages arising from website downtime, functionality errors, or delayed access, including failure to complete a booking.
You agree to use this website only for lawful purposes and in accordance with these Terms and Conditions. You must not misuse the site or its content in any way, including for fraudulent activity, unauthorized data collection, or unlawful communication. Any violation may result in legal action and immediate suspension of access.
21. THIRD-PARTY PLATFORMS & WETRAVEL
We use third-party platforms like WeTravel to manage payments and bookings. By booking a trip through WeTravel, you also agree to their terms, privacy policies, and payment processing rules. These are separate from our own Terms & Conditions, and we are not liable for actions or policies controlled by these platforms.
Digital products purchased through a Merchant of Record (e.g., LemonSqueezy or ThriveCart) are subject to the terms and conditions of those platforms. Eva and the Planet’s liability for such products is limited to the content or service provided, not payment or delivery processes handled by the Merchant of Record.
22. SEVERABILITY
If for any reason a court or legal authority finds any part of these Terms to be invalid, unenforceable, or in conflict with applicable law, that specific provision will be adjusted or removed—but the rest of the Terms will stay in full effect.
This means: just because one clause doesn’t hold up legally doesn’t mean the rest of our agreement is void. All remaining provisions will continue to apply and remain legally binding.
23. SUCCESSORS & ASSIGNS
This Agreement will be to the benefit of and be binding upon Werners Visuals LLC, You, and both parties’ respective heirs, legal personal representatives, successors, and assigns.
24. ENTIRE AGREEMENT
This is the entire agreement between Werners Visuals LLC and you as to any and all bookings, reservations, Experiences, trips, or transactions made with Werners Visuals LLC, and constitutes a binding agreement. You agree that there are no verbal or written representations, warranties, collateral agreements, or terms or conditions other than as expressed in these Terms.
25. APPLICABLE LAW AND CHOICE OF FORUM
This Agreement shall be governed by, and construed in accordance with, the laws of the State of Florida, without regard to applicable conflict of law provisions, to the fullest extent permitted by law. Any disputes arising under or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts located in the State of Florida, unless local consumer protection laws in your country of residence (e.g., the European Union or Australia) mandate otherwise.
When we refer to “Werners Visuals,” “we,” or “our,” this includes our officers, directors, contractors, agents, employees, and any affiliated, associated, or otherwise connected entities—as well as their respective successors and assigns.
26. CONTACT
Legal notices may be sent to the following mailing address:
Werners Visuals LLC
7901 4TH ST N STE 300
ST. PETERSBURG, FL 33702 US
If you are located outside the United States, you may also contact us by email at support@evaandtheplanet.com for any legal correspondence.
LIABILITY & MEDIA RELEASE WAIVER
Eva and the Planet / Werners Visuals LLC
PLEASE READ CAREFULLY — THIS IS A LEGAL DOCUMENT
Last updated: April 1st 2026
By signing this document, I confirm that I am voluntarily participating in a travel experience organized by Werners Visuals LLC, a Florida-registered limited liability company in good standing, operating as Eva and the Planet with international operations managed from abroad, and that I understand and agree to the following terms:
1. ASSUMPTION OF RISK
I acknowledge that participation in international group travel involves certain risks, including but not limited to: physical injury, illness, property damage or loss, and unforeseen travel disruptions. I understand that activities may include physical exertion, exposure to variable weather, local transportation (e.g., boats, vans), walking on uneven terrain, or interaction with wildlife and unfamiliar environments. I voluntarily assume all such risks to the fullest extent permitted by applicable law, acknowledging that local consumer protection laws in my country of residence (e.g., the European Union, Australia, or Singapore) may impose additional rights or obligations.
You confirm your agreement to this Waiver and the Terms & Conditions (available at evaandtheplanet.com/terms (#)) by checking a box or providing a digital signature during the booking process on WeTravel, prior to submitting your deposit.
2. RELEASE OF LIABILITY
I release and hold harmless Eva and the Planet / Werners Visuals LLC, its owners, directors, employees, contractors, hotels, local guides, transportation providers, tour operators, and affiliates, from any and all claims, demands, losses, damages, or liability arising directly or indirectly from my participation—including injury, illness, loss of property, or travel delays—unless caused by gross negligence or intentional misconduct.
This includes, but is not limited to, claims arising from the actions, omissions, or negligence of third-party service providers such as hotels, local guides, transportation providers, or any other subcontractors engaged in delivering elements of the experience.
This release applies to the fullest extent permitted by applicable law, and I understand that in some jurisdictions (e.g., the European Union or Australia), liability for personal injury or gross negligence cannot be fully waived.
3. PERSONAL RESPONSIBILITY
I confirm that:
I am physically and mentally fit to participate in this experience.
I have obtained all necessary travel documents (e.g., passport, visas) and insurance coverage as required by the Terms & Conditions.
I have disclosed any relevant medical conditions, injuries, allergies, or mental health concerns in writing before booking, and I consent to the collection and storage of such sensitive health information solely for safety purposes, as outlined in the Privacy Policy (available at evaandtheplanet.com/privacy (#)).
I take full responsibility for my actions, decisions, and behavior throughout the trip.
4. MEDIA RELEASE
I grant Eva and the Planet / Werners Visuals LLC the irrevocable, perpetual, worldwide, royalty-free right to use photographs, video footage, or audio recordings taken of me during the trip—including any photos, videos, or other content I voluntarily share or provide to the organizer—for marketing, promotional, and commercial purposes, in any format or medium (e.g., print, online platforms, social media), without compensation or prior approval.
I waive the right to inspect or approve such materials and release Eva and the Planet and its partners from any claims arising from their use. I also confirm that I will not commercially use any content created by professional photographers or videographers hired for the trip unless I have explicit written permission from Eva and the Planet.
5. ACKNOWLEDGMENT AND AGREEMENT
I acknowledge that I have read and understood this Liability & Media Release Waiver, the Terms & Conditions, and the Privacy Policy, and I agree to their terms freely and voluntarily. I understand that this Waiver is binding on me, my heirs, legal representatives, and assigns, and that local consumer protection laws may provide additional rights not waived herein.
By checking the box or providing a digital signature on WeTravel during the booking process, I confirm my explicit agreement to this Waiver. Failure to agree to this Waiver will result in cancellation of my booking without refund.
PRIVACY POLICY
Last updated: April 1st 2026
At Eva and the Planet, we understand that how we collect, use, disclose, and protect your information is important to you. This Privacy Policy sets out the types of personal information we receive and collect when you use our services, how we collect it, and what we do with it. We hope this will help you make an informed decision about sharing personal information with us. In all your dealings with us, you must ensure that any and all individuals you represent are aware of the content of our Privacy Policy and consent to your acting on their behalf.
References to “Eva and the Planet,” “we,” “our,” and “us” refer to Werners Visuals LLC, a Florida-registered limited liability company in good standing, with international operations managed from abroad, and any of our affiliated service providers.
We collect personal information through several channels, including direct submission, automated systems, and third-party interactions. This information helps us deliver personalized travel experiences and fulfill legal or operational requirements.
By booking, you confirm your explicit agreement to this Privacy Policy via a checkbox or digital signature on the WeTravel platform prior to submitting your deposit.
1. Collection of Personal Information
In the course of operations and providing you with our services, including travel experiences, Eva and the Planet may collect and hold personal information, including:
Your name, date of birth, gender, postal address, telephone number, email address, passport details, medical information (with your explicit consent for safety purposes, e.g., allergies or health conditions), and travel insurance details (where applicable).
Instagram handle (via ManyChat or trip-related forms), country of residence, and travel interests/preferences (via lead forms or surveys).
Details of the products and services you have purchased from us or inquired about, together with any additional information necessary to deliver those products and services and to respond to your enquiries.
Any additional information relating to you that you or a third party has provided to us directly or indirectly through any means, including phone enquiry lines, our website, online presence, surveys, or via our representatives.
Emergency contact details collected via secure forms (e.g., Google Forms or Typeform) approximately 30 days prior to trip departure, used solely for participant safety and accessed only in emergencies.
Messages submitted via contact or waitlist forms on our website.
When you visit our website or any services operated by Eva and the Planet, we may also collect usage information, including pages visited, IP address, browser type and language, and date and time of your visit. Some of this data is collected using cookies.
We may collect personal information in a variety of ways, including when you voluntarily provide it via contact forms, bookings, newsletter sign-ups, interactions on our site or social media, or other direct engagements with us or our partners. Your contact details may be retained even if a booking is not completed.
We may also receive personal information from third parties, including:
Individuals making travel bookings on your behalf.
Research or analytics providers engaged by us to improve or market our offerings.
Business partners performing services on our behalf.
Insurers, agents, or emergency medical personnel when required for traveler safety or emergency intervention.
All booking-related data is handled on WeTravel’s secure platform. We do not collect or store booking information directly through our website. WeTravel collects buyer and participant information, including first name, last name, email, payment details, trip status, and amount paid, as outlined in their terms (https://www.wetravel.com/terms (#)) and privacy policy (https://www.wetravel.com/privacy (#)).
Eva and the Planet does not store or process any payment data on its own website. All payment information is handled directly by our third-party provider, WeTravel, or Merchants of Record like LemonSqueezy or ThriveCart for digital products.
We do not require users to create an account on our website. All trip bookings are handled via WeTravel, where users may be asked to provide their name, email address, and payment details.
We will update your personal information whenever reasonably possible to ensure accuracy and completeness.
You are not required to submit any personal information to simply browse our website. However, to sign up for newsletters, join waitlists, or submit inquiries, you may be asked to provide limited personal information such as your name, email address, and country of residence.
You confirm that you have obtained any necessary consents and are authorized to provide us with all personal information submitted, including the personal data of others (e.g., family or friends) submitted in relation to group bookings.
For the purposes stated in this Privacy Policy, we will retain personal information indefinitely unless you request deletion, or as required by law (e.g., GDPR’s data minimization principle or PDPA retention periods).
2. Your Responsibility
By working with us, you confirm that you’ve informed anyone included in a booking about this policy and obtained their permission for sharing their information.
3. Updates to This Policy
We may update this Privacy Policy from time to time. You are responsible for reviewing this Privacy Policy periodically and informing yourself of any changes. Updated versions will be posted on our website at evaandtheplanet.com/privacy (#).
4. Purpose of Collecting Personal Information
We collect, use, and store personal information to operate our business and deliver meaningful travel experiences. Our collection and handling of data is intended to serve you better and ensure compliance with legal, operational, and safety requirements.
We may use your information for the following purposes:
To administer the services we provide, including processing and managing your trip booking.
To comply with destination-specific legal requirements such as advance passenger information where applicable.
To manage our relationship with you, including updates about your trip and responding to questions or concerns.
To contact you or your emergency contact in case of a critical incident or disruption.
To analyze how customers engage with our services so we can improve our content, offerings, and communication.
To send you travel updates, newsletters, or service information relevant to your interests.
To share relevant personal or sensitive information (e.g., medical data) with insurers, agents, or medical personnel when necessary to protect your health or act in the interest of travelers, with your explicit consent.
To improve the functionality, usability, and performance of our websites and online tools.
To detect and prevent fraud, and to meet legal or regulatory reporting obligations.
We retain personal data only as long as reasonably necessary for these purposes, or as required by law. If you haven’t engaged with our services for an extended period, your information may be removed, and you may be asked to resubmit details for future interactions.
5. Disclosure of Personal Information
We may disclose your personal information as follows:
We may share your personal information inside Eva and the Planet and with affiliated entities for the purposes of providing products or services to you, as well as for research and marketing purposes.
We may disclose your personal information to our employees, contractors, or third-party service providers for the purposes of the operation of our website or our business, fulfilling requests by you, managing your bookings, responding to your enquiries, and to otherwise provide products and services to you.
We may disclose your personal information to external parties for research purposes and to identify other services you may be interested in.
We may share aggregated non-personal information with third parties, such as our travel industry partners, to analyze trends and further improve our service to you.
In order for you to travel abroad, we may disclose your personal information where disclosure is required by government authorities at the point(s) of departure and/or destination to process your information for immigration, border control, security, and anti-terrorism purposes, or as otherwise necessary to facilitate your participation in an Eva and the Planet experience abroad.
Where you provide us personal information for the purposes of booking an experience, travel, or travel-related services on your behalf or on behalf of another person, we may provide such personal information to relevant travel providers, booking services, or other vendors or suppliers for the purposes of completing the booking and facilitating your experience.
We do not sell or share your personal information with unrelated third parties, except for service providers used to operate the business (e.g., ConvertKit, Google, WeTravel, or Merchants of Record like LemonSqueezy or ThriveCart for digital products).
We have no control over how these entities use, disclose, or store personal information. You acknowledge and agree that we provide your personal information to such entities solely as your agent and not as the principal holder, and we will not be required to ensure such entities’ compliance with applicable privacy laws, this Privacy Policy, or otherwise be liable or accountable for your personal information, including without limitation such entities’ use and disclosure of your personal information.
We will not disclose your personal information other than as described in this Privacy Policy without your consent unless we reasonably believe that disclosure is necessary to lessen or prevent a threat to life, health, or safety, for certain action to be undertaken by an enforcement body (e.g., prevention, detection, investigation, prosecution, or punishment of criminal offenses), disclosure is authorized or required by law, or disclosure is otherwise permitted by applicable privacy laws.
We will always strive to ensure that any information we gather is used ethically and fairly. If you have any questions or you would like to discuss how you would like your personal information to be used, please just contact us.
6. Access & Control Over Your Data
You can request copies of what we hold about you.
You can correct or update incorrect information.
You can ask us to delete your data (unless we are legally required to keep it).
You can opt-out of marketing emails at any time by simply unsubscribing.
Data is not automatically deleted after a set period. However, you can request deletion by emailing support@evaandtheplanet.com. No formal notification of deletion is sent at this time, but we will confirm receipt of your request.
Just email us at support@evaandtheplanet.com.
7. How We Protect Your Data
We implement reasonable technical and organizational measures to keep your personal information secure. We regularly review our security practices and require vendors to do the same.
Safeguards include:
SSL encryption across our website.
Password-protected admin access.
Use of trusted platforms such as ConvertKit, Google, and WeTravel.
Data access restricted to the business owner and a small, trusted team (if applicable).
8. Cookies & Site Analytics
We use cookies, site analytics, and similar technologies. Most browsers allow you to disable cookies, but some features of our site—like trip search or booking—may not work without them.
We may collect non-personally identifiable information through third-party tools such as Google Analytics and ConvertKit. This may include general location, device type, browser data, time spent on site, and interactions with our emails. This information is used to improve website performance and our marketing efforts.
A cookie banner is implemented to ensure GDPR compliance for EU visitors, allowing users to consent to non-essential cookies (e.g., analytics or marketing tools like Meta Pixel, if used).
9. International Data Transfers
Your data may be transferred across borders (e.g., to service providers outside the U.S.). We ensure legal safeguards are in place, such as data transfer agreements or standard contractual clauses, to protect your information in compliance with GDPR (European Union), PDPA (Singapore), UK GDPR, Privacy Act 1988 (Australia), and other applicable laws.
10. Children’s Privacy
Our trips and services are only available to persons aged 18 or older. We do not knowingly collect data from minors. If we discover we have mistakenly done so, we will delete it immediately.
11. Linked Sites
This Policy covers only Eva and the Planet. External website links (e.g., travel authorities, Instagram, partner sites, WeTravel) have their own privacy terms—check them directly.
12. Rights Under Global Data Protection Laws
Our services are available globally. We are committed to handling your personal data in accordance with applicable data protection laws, including but not limited to:
The General Data Protection Regulation (GDPR) – European Union.
The Personal Data Protection Act (PDPA) – Singapore.
The UK GDPR and Data Protection Act 2018 – United Kingdom.
The Privacy Act 1988 – Australia.
The Federal Act on Data Protection (FADP) – Switzerland.
Depending on your location, you may have the following rights:
Access the personal data we hold about you.
Request correction or deletion of your personal data.
Object to or restrict certain processing activities.
Request data portability in a structured, commonly used format.
File a complaint with your national data protection authority.
To exercise any of these rights, or to request clarification about your rights under your country’s laws, please contact us at support@evaandtheplanet.com. We respond to all data requests within applicable legal timeframes (e.g., 30 days under GDPR).
13. Dispute & Regulatory Rights
If you have questions or concerns about how your data is handled, please contact us at support@evaandtheplanet.com. In some regions, you have the right to request data portability, object to processing, or file a complaint with a data protection authority (e.g., the Information Commissioner’s Office in the UK or the Personal Data Protection Commission in Singapore).
14. Contact Information
If you'd like to discuss this Privacy Policy or your data rights, please write to us at:
Eva and the Planet / Werners Visuals LLC
7901 4TH ST N STE 300
ST. PETERSBURG, FL 33702 US
Email: support@evaandtheplanet.com
By booking an Experience with Eva and the Planet, you agree to the terms laid out in this Privacy Policy.
